linia·directă

Virtual receptionist for accounting firms

Clients call with questions at tax deadlines, exactly when accountants are in critical crunch periods. The virtual assistant handles repetitive questions and schedules consultations.

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Accounting office, professional at a desk
From €39/month24/7 availableActive in a few minutesNo contractData processed in the EU

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Why are you losing clients?

1

Call volume explodes at tax deadlines, precisely when accountants are at their busiest

2

Repetitive questions about filings, deadlines, and documents consume hours of accountants' time

3

New clients looking for an accountant call 2–3 firms simultaneously. Whoever answers and sounds competent wins

How Linia Directă helps

Answers to common tax questions

Filing deadlines, required documents, tax authority procedures: the assistant handles repetitive questions without involving the accountant.

Scheduling consultations

New clients and those needing specific consultations are booked directly in the available accountant's calendar.

Information about required documents

Answers questions about which documents to bring, which bank statements are needed, and the document submission procedure.

Urgent tax authority triage

Recognises urgent situations (tax audit, imminent deadline) and immediately transfers to the responsible accountant.

Hear it in action

The two voices available for your virtual assistant.

Maria

Warm, professional voice

Andrei

Calm, clear voice

What a conversation sounds like

Client
Hello, I'd like to know the filing deadline for my self-assessment return.
Virtual Assistant
Hello! The deadline for the 2025 self-assessment tax return is 31 January 2026. Would you like to schedule a consultation to help with the filing?
Yes, I have a few questions. I'd like to speak with an accountant.
Of course. I have availability on Friday at 10:00 AM or Monday at 2:00 PM. Which works for you?
Friday at 10:00 AM.
Perfect, you're booked for Friday at 10:00 AM. Please bring all your 2025 income documents. You'll receive a text confirmation.

Want to hear how it sounds for you?

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Frequently asked questions

See also

LawConsultingReal Estate

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