Virtual receptionist for hotels and guesthouses

Reception is busy with check-ins. Direct booking calls get lost to OTAs charging 15–20% commission. The virtual assistant recovers direct bookings and responds like a concierge.

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Hotel reception, welcoming staff
From €39/month24/7 availableActive in a few minutesNo contractData processed in the EU

0 min

to activation

0/7

always available

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Why are you losing customers?

1

Reception is overwhelmed at check-in and check-out. Calls for direct bookings go unanswered

2

Guests book through Booking.com and Airbnb (15–20% commission) because no one answers the phone

3

Questions about local attractions, transport, and facilities take up precious reception time

How Linia Directă helps

Recovering direct bookings

The assistant takes booking calls 24/7 and completes them directly, with no OTA commission. Every direct booking saved means 15–20% more revenue.

Availability and rate checks

Checks availability for requested dates and communicates updated rates, including any special offers currently available.

Virtual concierge for tourist information

Answers guests' questions about local attractions, recommended restaurants, transport, and hotel facilities.

Handling special requests

Notes special requests (extra bed, preferred floor, allergies, anniversaries) and passes them to the team before arrival.

Hear it in action

The two voices available for your virtual assistant.

Maria

Warm, professional voice

Andrei

Calm, clear voice

What a conversation sounds like

Client
Hello, I'd like to make a booking for 2 nights at the weekend.
Virtual Assistant
Hello! Of course. What type of room do you prefer and for how many guests?
A double room with a mountain view. There are 2 adults and one small child.
I have availability for the weekend: double room with mountain view, extra bed for the child. The rate is €84/night with breakfast included. Shall I confirm the booking?
Yes, please.
Excellent! Your booking is confirmed. Check-in from 2:00 PM. See you at the weekend!

Want to hear how it sounds for you?

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Frequently asked questions

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